Under review by legal counsel
Data Retention Policy
How long we keep your data and why
This policy is currently being prepared
Our Data Retention Policy is under review by legal counsel and will be published here once finalised. This document will formalise retention periods for each data category, including:
- Account and profile data retention periods
- Transaction records and financial data (subject to regulatory minimums)
- KYC and identity verification documents
- Chat messages and communication data
- Analytics and usage data
- Data deletion upon account closure
- Legal obligations requiring extended retention (AML/CFT regulations)
Your Rights
Under the GDPR, you have the right to request deletion of your personal data. Some data may need to be retained to comply with legal obligations (e.g., AML record-keeping requirements of 5 years after account closure).
For data deletion requests, please contact us at [email protected].